Privacy Policy for Warcloud Entertainment, LLC

Last Updated: July 14, 2025

Warcloud Entertainment, LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you use our DJ and event entertainment services, visit our website, or interact with us.

By using our services or website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide Directly

When you inquire about our services, book an event, or communicate with us, you may provide us with personal information, including but not limited to:

Contact Information: Name, email address, phone number, mailing address.

Event Details: Date, time, venue address, type of event (e.g., wedding, corporate, private party), guest count, music preferences, specific requests (e.g., song lists, do-not-play lists, special announcements), budget information.

Payment Information: While we may collect payment details to process bookings, sensitive financial information (like full credit card numbers) is typically processed securely by third-party payment processors. We do not store full credit card numbers on our servers.

Communication Content: Records of your communications with us (e.g., emails, messages, phone call notes).

b. Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, such as:

Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide our DJ and MC services, plan and execute your event, and fulfill your specific requests.

Communication: To respond to your inquiries, send you quotes, provide updates about your booking, and communicate important information regarding our services.

Personalization: To customize your event experience based on your preferences and feedback.

Service Improvement: To understand how our services are used, gather feedback, and continuously improve our offerings and website functionality.

Marketing (with Consent): To send you promotional materials, newsletters, or information about new services that may be of interest to you, where you have provided your consent. You can opt out of marketing communications at any time.

Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting, CRM systems, and communication platforms. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you.

Right to Rectification: Request that we correct any inaccurate or incomplete information.

Right to Erasure: Request that we delete your personal information under certain conditions.

Right to Restrict Processing: Request that we limit the way we use your personal information.

Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object: Object to our processing of your personal information under certain circumstances.

Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for legal, tax, or accounting purposes).

7. Third-Party Links

Our website or communications may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Warcloud Entertainment, LLC

Email: [email protected]

Phone: (980) 990-1293

Website: www.warcloudentertainment.com